Cookie Policy

Last updated: June 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

This website uses cookies to:

  • Ensure the website functions correctly
  • Remember your preferences and settings
  • Understand how visitors use our website so we can improve it
  • Support our live chat and enquiry features

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as submitting a form or using the live chat feature.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced features. They may be set by us or by third-party providers whose services we have added to our pages.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website over time.

Third-Party Cookies

Our website uses third-party services including our CRM and live chat platform which may set their own cookies. These are subject to the respective third-party privacy policies.

4. Managing Cookies

You can control and manage cookies in your browser settings. Please note that removing or blocking cookies may impact your experience of this website and some features may not function correctly.

For guidance on how to manage cookies in your browser, visit:

  • Google Chrome: chrome://settings/cookies
  • Mozilla Firefox: about:preferences#privacy
  • Microsoft Edge: edge://settings/privacy
  • Safari: Preferences > Privacy

For more information about cookies and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org.

5. Changes to This Policy

We may update this cookie policy from time to time. Any changes will be posted on this page with an updated date.

6. Contact

If you have any questions about our use of cookies, please contact us at:

Alternative Cleaning Solutions (NW) Ltd
7 Park Road, Colwyn Bay, Clwyd, LL29 7UG
Email: [email protected]
Phone: 0800 820 3308